STORE POLICY

Customer Care

RULINstylesTT was created to bring focus back unto what is important, you the customer. " A satisfied customer is the best business strategy of all". These wise words, said by famous business author Michael LeBoeuf, sum up the importance of customer service for the success of any venture. At RULINstylesTT only the best products from reputable suppliers are sourced and provided on our website at the most competitive prices. No customer wants to be in a situation where they need to return an item and we understand this. Its not just about getting a sale, more importantly, its about providing an impeccable service. Therefore all efforts shall be made to ensure the purchased product is absolutely right for the customer before delivery. All efforts shall be made to contact the customer and provide as much useful information to ensure they have made the right choice, even if it results in the cancellation of the order. In the event an item has to be returned, please see our shipping and return policy for guidance.

RULINstyles utilizes numerous communication mediums inclusive of emails, telephone, SMS texts, watsapp, facebook and Instagram to connect and stay in touch with our present and potential customers. Keeping you up to date with what's new and obtaining feedback on the products you purchased will aide us in tailoring our service to meet your unique needs. RULINstylesTT was built on the premise of meeting the customer half way and as such, should result in a win-win situation for both parties.

Privacy & Safety

PRIVACY POLICY

Last Updated (31/03/2019)

This privacy policy describes how RULINstylesTT collects, uses, discloses and manages the data of its visitors and customers. It fulfills the legal requirement to protect a visitor or customer’s privacy. This policy explains in detail: What type of information the site collects; How the site collects this information; Why the site collects this information; How is this information stored and through which guidelines is this information shared and disclosed. This policy also explains the necessary steps the site utilizes to ensure the security of user information and the avenues for visitors to the site to communicate issues and choose whether to opt out of sharing information. By visiting this site, you agree to and accept the practices described in this policy.

This policy applies only to RULINstylesTT website and does not cover any offline collection of customer information.

Type of Information Collected

The site receives, collect and store any information you enter or provide in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; site login password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. The site collects other (PI) personally identifiable information including name, communications, feedback, product reviews, recommendations and personal profile.

How the Site Collects This Information

When you conduct a transaction on the website, as part of the process, personal information you enter is collected, such as your name, address and email address. This information shall be used for the specific reasons stated below only.

Why Does the Site Collect This Information?

RulinStylesTT collects such Personal and Non-personal information for the following purposes:

To provide and operate the Services efficiently;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

Aide in streamlining the site to meet customer need;

To eliminate the need to re-enter standard information;

To create aggregated statistical data and other aggregated and/ or inferred Non-personal information, which our third-party partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

How does the Site, Use, Share and Disclose of Users personal Information?

RULINstylesTT is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by this site adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by RULINstylesTT and its service providers.

This site depends upon a third-party delivery company (TTPOST) for Business to customer delivery services and as such shall disclose such Personally Identifying information such as; Customers Name, Shipping Address Email Address and Contact Number to allow this third party to perform their duty.

Primary means of payment on this site is PayPal and as such all financial information you input shall not be seen or accessible to the administrator of this site. PayPal is one of the most secure forms of online payment available and all personal information is protected through the most sophisticated encryption technology and firewalls. Rest assured that your financial information is safe and secure. PayPal also make customer reimbursements simple and fast. PayPal does use data servers that scan your browse to ensure its encryption technology is up-to-date and notifies you that your data is stored on a computer server not connected to the internet for immunity to cyber-attacks.

This policy reserves the right to disclose user’s personal information in response to requests from law enforcement agencies officially conducting investigations; subpoenas; a court order or if we are otherwise required by law. Users personal information would be shared to law enforcement agencies only if the terms and conditions of use of this site is violated or if a user attempts to use this site to commit a fraudulent transaction or any other illegal activity.

Communicating with Site Users

Users of this site may be contacted to be notified regarding their Account, to trouble shoot problems with accounts, to resolve a dispute, to enquire of financial transaction confirmation in the case of wire transfers or bank deposits, to gather opinions on the service or products received, to send updates on products and services provided, to keep you informed of you order and status, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws and any agreement we may have with you. For these purposes the user may be contacted via email, telephone, text message or WhatsApp.

 

The Use of Cookies and Other Tracking Tools

Cookies are small pieces of data stored on a site visitor’s browser. They are typically used to keep track of the settings users have selected and actions they have taken on site.

Types of Cookies:

Session (transient) cookies: these cookies are erased when site visitors close their browsers and are not used to collect information form their computers. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (permanent or stored) cookies: These cookies are stored on a site visitors hard drive until they expire (at a set expire date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site

Users can choose to set their browsers to reject cookies or choose not to accept cookies, however this would impact on the user’s ability to access certain parts of the site and to complete online purchases on the site. Cookies are not Spyware and cannot infiltrate and extract personal confidential information from a user’s computer.

This site also utilizes third parties such as Google Analytical and other analytical software that utilizes their own cookies to help track user’s activities, enable payments to be process and secure user’s data.

 

Users Wishing to Withdraw consent for Personal Data Collection

A user can choose to have email campaigns discontinued, their personal information up-dated or their account disabled to stop any further transaction through that account. A user can choose to communicate their specific request through email; telephone, WhatsApp or text message.

Age of Users

This site is intended to be used solely by individuals at or over the age of 18.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. All or any Changes and clarifications to this policy statement will take immediate effect upon posting. All changes will be communicated within this privacy policy and users notified that it has been updated. Users are kept aware of what information is collected, how it is used and under what circumstances, if any, it is used and/or disclosed.

 

Questions or Concerns

If there are any lingering concerns regarding this Privacy Policy or the Site, please feel free to contact us at rulinstylestt@gmail.com

Payment Methods

- WiPay
- Bank deposit.

- Wire Transfer.

- Cash Payment (see details on checkout).

- POS terminal (Coming Soon).

 

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Customer Service

Phone: 1-868-336-5538

Email: rulinstylestt@gmail.com

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